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MEDITECH Service Levels
The following services are for MEDITECH Environment
Installations based on Compaq Alpha Servers or Data General
AViiON Servers with CLARiiON Storage MIIS/MAGIC or Windows
NT operating systems.
BASIC DISASTER
RECOVERY
We will deliver, to your site, within 48 hours after disaster
declaration, equipment sufficient to return your data center
to a functional state of operation. The definition of "functional"
will be agreed to in advance by both parties. Annual testing
is not available, but annual or semi-annual review of equipment
availability will be done. This equipment will be purchased
at time of delivery to your site after declaration of disaster.
COLD SITE
Equipment is kept available at our site. Within 48 hours of
disaster declaration we will configure equipment to your needs.
Equipment is non-dedicated and outside connectivity issues
must be arranged in advance. Systems will be available for
testing annually. After declaration, equipment will be available
for your use for 30 days and may be moved to a location of
your choice. Equipment is available for purchase at the end
of the disaster period.
BASIC HOT SITE
All equipment will be dedicated and pre-configured. It may
be located at our site, a co-location site, or at your site.
Equipment will be available for testing 5X8 weekdays or by
appointment. Equipment will be kept up operational and available
with 24-hour notice. Software restoration and testing will
be managed and performed by the customer. After disaster declaration,
equipment will be available for your use for 30 days. Equipment
is available for purchase at the end of the disaster period.
FULL AVAILABILITY
HOT SITE
We supply dedicated equipment fully configured and running
7X24. Located either at our site, a co-location facility or
at your site, if it is within our coverage area. Equipment
will be available for your use immediately upon declaration
of disaster. We will provide staff, as needed, for an additional
prearranged fee, to perform system administration and operator
tasks. Customer specific training for our staff would be provided
in advance by the customer. After declaration of disaster,
equipment will be available for your use for 30 days. Equipment
is available for purchase at the end of the disaster period.
NOTE: These descriptions are to be
used as a guide and are based on common configuration models.
Each contract will be negotiated on a case-by-case basis. BL Trading is your MEDITECH source!
Put BL's MEDITECH pros to work for you today. Call Paul Leeber
at 781 982-9664 or email
him for a MEDITECH plan that is uniquely designed
for your company. |
